The German airline is the first airline in Europe to receive the highest award of the British consulting company Skytrax. Lufthansa CEO Spohr has fought for this award for a long time; it puts the company in the club of top ten airlines. Only nine companies have received the fifth star that is being awarded since 1999 – all of them from Asia.
In an expert article in the Handelsblatt on December 5, 2017, Michael Santo, Managing Partner at h&z, commented on the development: „The five-star rating reinforces the position of Lufthansa in the high-end sector. This is particularly appealing to business travelers in the top segment.“